Privacy Policy

Introduction

Home Run Van Lines ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our moving services.

Information We Collect

Information You Provide

When you request a quote or contact us, we may collect:

• Name
• Email address
• Phone number
• Moving origin and destination addresses
• Move date and size information
• Any additional details you provide about your move

Information Collected Automatically

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device type
• Pages visited and time spent on pages
• Referring website

How We Use Your Information

We use the information we collect to:

• Provide moving quotes and services
• Communicate with you about your move
• Respond to your inquiries and requests
• Improve our website and services
• Comply with legal obligations

Information Sharing

We do not sell your personal information. We may share your information with:

• Service providers who assist in our operations (e.g., website hosting, email services)
• Legal authorities when required by law or to protect our rights

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors in support services, such as customer service, is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS & Text Messaging

When you submit your phone number through our quote form, contact form, or any other point of collection on our website, you consent to receive text messages (SMS) and phone calls from Home Run Van Lines related to your moving quote, booking, scheduling, and customer service.

• Message types: Quote follow-ups, scheduling confirmations, move-day coordination, and account-related notifications.
• Message frequency: Varies based on your inquiry and active move. You will not receive recurring marketing messages unless you separately opt in.
• Costs: Message and data rates may apply depending on your mobile carrier and plan. Home Run Van Lines does not charge for SMS.
• Opt-out: You can opt out at any time by replying STOP to any message you receive from us. After replying STOP, you will receive a final confirmation message and no further SMS from our program.
• Help: Reply HELP to any message for assistance, or contact us at info@homerunvanlines.com or (833) 421-1554.
• Carriers: Carriers (including but not limited to AT&T, Verizon, T-Mobile, and their affiliates) are not liable for delayed or undelivered messages.

Consent to receive SMS messages is not a condition of purchasing any goods or services from Home Run Van Lines. Your phone number and SMS opt-in data are never shared, sold, or transferred to third parties or affiliates for their own marketing or promotional purposes.

Data Security

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Opt out of marketing communications

Cookies

Our website may use cookies and similar technologies to improve your browsing experience. You can control cookies through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

If you have questions about this Privacy Policy, please contact us at: